Terms of Use

Summary

• Offrly's search and a valuation's price bracket are free for personal, non-commercial use. Two optional extras are one-off purchases on offrly.co.uk: the full valuation report and extended AI search (a 24-hour pass) — see Paid features.
• Offrly's valuations are automated estimates — not RICS valuations, surveys or financial advice.
• If something you've paid for is faulty or not as described, you're entitled to have it put right or your money back. Nothing in these terms takes away your legal rights.
• Please don't abuse the service (automated scraping, DDoS and the like).

Who we are

Offrly is a trading name of Wang Holdings Limited, a company registered in England and Wales (company number 15624241). Registered office: 80 Whitesmead Road, Stevenage, England, SG1 3JZ. Trading address: 2207 Ontario Tower, Canary Wharf, London E14 9JD. Email: [email protected], or use the contact form. These terms are an agreement between you and Wang Holdings Limited ("we", "us").

Use of the service

You may use Offrly for personal, non-commercial purposes: valuing a property you own or are considering, searching for a home for yourself, or general education about UK property.

For commercial, bulk or automated use, including redistribution of Offrly's valuation figures, please get in touch via the contact form first.

Paid features

Offrly's search and a valuation's price bracket are free. Two optional features cost money. They're sold only on offrly.co.uk (websites run by estate agents on Offrly's platform don't sell them, and show their valuations in full), and each is a single, one-off payment:

• The full valuation report — 99p per property, including any VAT. A valuation's price bracket — the estimate's first digit and scale, with a preview of the evidence — is free. The report adds the exact figure, its likely range and the price per square foot, and the evidence behind them: the comparable listings it was priced against (up to 100, closest matches first), with their prices; recent sold prices nearby from HM Land Registry, for a sale valuation of a property in England or Wales (the register covers only those two nations, and there is no public register of rents); and the area price heatmap in pounds, where there's enough nearby data to draw one. It also unlocks the Scenario Explorer while your valuation is open, and saving, sharing and printing. You get a private report link, which stays available for at least 12 months from when you buy. If you buy a property's report, re-running the same property within 30 days includes its full report at no extra charge. Sale and rental reports are separate purchases.
• Extended AI search — 99p for 24 hours, including any VAT. Searching itself is free: up to 2 AI searches a day, each showing its matches in full with up to 2 refinements (a search that ends without showing you any matches doesn't count). Extended AI search gives you more of the AI's work for 24 hours, starting the moment you pay: Deep read, a written AI analysis of up to 5 listings at a time against your brief — why each fits, where it falls short, red flags it can see in the photos, the floor plan (where the listing has one — not every agent publishes one) and the agent's description, and questions to ask the agent — with a comparison across them when you choose two or more; asking the AI to find more listings like your matches; refining a search as often as you like; and more searches than the free ones, subject to a fair-use limit of 30 searches a day. Buying again while a pass is running adds another 24 hours to the end of it. Deep reads you've run stay with that search after the pass ends. A deep read is an automated reading of what a listing publishes, not a survey or an inspection: it can miss things, so check anything important at a viewing.

No subscription. Each purchase is a single payment. Nothing renews, and we'll never charge you again unless you choose to buy again.

How buying works. Pay with Apple Pay, Google Pay, Onelink or a card. Until you confirm the payment — in your wallet, or by pressing Pay — you can check and correct what you've entered, or close the window without paying. The contract is made when your payment goes through: the feature unlocks then, and we email you a receipt confirming what you bought, with your report link or your pass's restore link. We keep a record of each purchase, including the wording you agreed to, and will send you a copy on request. These terms, and every purchase, are in English.

Your right to cancel. Both features are digital content supplied online. The law usually gives you 14 days to cancel an online purchase, but not once digital content has started to be supplied with your agreement. The sentence beside the pay buttons says so: by paying, you ask for instant access (the report unlocks, or the pass starts, as soon as you pay) and accept that the right to cancel ends once it does, as the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 allow (regulation 37). Your receipt email confirms this.

If, for any reason, you do still have the right to cancel, you can cancel within 14 days of buying. Tell us by email or through the contact form (you can use the model cancellation form below, but you don't have to), and we'll refund you within 14 days, to the way you paid. If extended AI search were treated as a service rather than digital content, the same request means it starts straight away: you'd lose the right to cancel once the 24 hours have run, and if you cancelled before then, we'd refund you less a fair amount for the time already used.

If something goes wrong. We have to supply a report and a pass that are as described, of satisfactory quality and fit for purpose (Consumer Rights Act 2015). If something you've bought isn't — for example, a report won't open, or a pass doesn't turn on extended AI search — tell us and we'll put it right; if we can't do that quickly and without significant inconvenience to you, we'll refund you in full. Refunds for other reasons, such as changing your mind after the report has unlocked or the pass has started, are at our discretion. A refunded pass stops working straight away; a refunded report stays readable. Nothing in these terms affects your legal rights — Citizens Advice can tell you more about them.

What you need. A recent version of Chrome, Safari, Edge or Firefox on a computer, tablet or phone, and an internet connection. You can't pay inside the Offrly Android app — open offrly.co.uk in your browser instead. An extended-AI-search pass is stored in the browser you bought it in (in a cookie), so clearing your cookies or using a private window removes it from that browser. Each restore link we email you puts the pass on one more browser or device — including putting it back after you've cleared your cookies — up to three in all. If you log in to an Offrly account, your purchases follow your account to any device you log in on. A report link opens for anyone who has it, so share it only with people you want to see your report.

Your licence and fair use. What you buy is for your own, non-commercial use — including showing it to people helping you, such as a partner, a solicitor, a surveyor or a mortgage broker, with the share and PDF features. Please don't resell, republish or systematically copy reports, deep reads or listing details, and don't post report links or restore links publicly.

Listing details belong to others. Listing details, photos and floor plans come from estate agents' listings published on property portals, and belong to those agents and portals. We show them so you can find a home; we don't check them, and we can't promise they're accurate, complete or still available — confirm anything important with the agent.

Payments. Payments are processed by Stripe. We never see or store your card number. Prices are in pounds sterling.

If payments fail on our side. If our payment provider fails because of a problem on our side while you're paying, we may unlock the feature free of charge as a courtesy.

Valuation disclaimer

Offrly's valuations — the free price bracket and the paid report alike — are automated, indicative estimates of a property's market value or rent, worked out by a model from comparable listings in the area. They are:

• Not a RICS valuation, survey or inspection. Nobody visits the property, so they can't take account of anything an inspection would find.
• Not suitable for mortgage, insurance, probate, tax or other legal purposes.
• Not a guarantee of any future sale price or rent.
• Not financial or investment advice.

Use Offrly to inform your thinking. Before you rely on a figure for a decision — buying, selling, letting or borrowing — get a valuation or survey from a RICS-registered surveyor.

Accuracy and availability

We work hard to keep Offrly accurate and online, but we can't promise the free service will always be available or free of errors, and we may change or withdraw free features. We won't take back what you've paid for: a report stays available at its link for at least 12 months, and an extended-AI-search pass runs for its full 24 hours (if a fault on our side gets in the way, see Paid features).

Acceptable use

Please do not:

• Scrape the service at scale or use it to populate a commercial database.
• Probe for vulnerabilities, attempt DDoS, or disrupt other users.
• Impersonate anyone.
• Use Offrly to harass any person.

If you are a security researcher, see our security.txt for coordinated disclosure.

Liability

What we're responsible for. If we break these terms or don't use reasonable care and skill, we're responsible for loss or damage you suffer that is a foreseeable result. Loss or damage is foreseeable if it's obvious it will happen, or if both of us knew it might happen when you used the service or made your purchase. We're not responsible for loss or damage that isn't foreseeable.

What we never exclude. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breaking your rights under the Consumer Rights Act 2015 (including your right to digital content that is as described, fit for purpose and of satisfactory quality), or for anything else the law doesn't allow us to limit.

Decisions you make. Offrly's figures are estimates (see the valuation disclaimer) and listing details come from third parties, so check anything important independently before you act on it.

Business use. Offrly is for domestic and private use. If you use it for business, we're not liable to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Complaints

If you're unhappy with anything — including a purchase — email [email protected] or use the contact form and tell us what went wrong. We aim to reply within five working days and to resolve things within 14 days. If we can't settle your complaint, we'll tell you so in writing. We aren't part of an alternative dispute resolution (ADR) scheme, but you can get free advice from Citizens Advice, or go to court.

Governing law

These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales; if you live in Scotland, you can also bring them in the Scottish courts, and if you live in Northern Ireland, in the Northern Irish courts.

Changes

We may update these terms — for example, to reflect a change in the law or in how Offrly works — and will change the date at the top when we do. A purchase is governed by the terms in force when you made it: we keep every earlier version and will send you the one that applied on request.

Model cancellation form

Use this only if you want to cancel a purchase and still have the right to (see Paid features). You don't have to use it — an email saying you want to cancel is enough.

To: Wang Holdings Limited (trading as Offrly), 2207 Ontario Tower, Canary Wharf, London E14 9JD — [email protected]

I hereby give notice that I cancel my contract for the supply of the following digital content: [the full valuation report for (property) / extended AI search (24-hour pass)]

Bought on: [date]
Purchase reference (from your receipt): [reference]
Name: [your name]
Address: [your address]
Email you paid with: [email]
Date: [today's date]

Last updated: 23 October 2026.